A receipt can arrive as an email, an attachment, or a separate message from the payment confirmation. Searching one merchant name at a time makes it easy to overlook the evidence you need.
Terrapin searches connected sources, including Gmail, matches available evidence, and shows what is still missing.
How it works
- Connect the Gmail account you use for purchases.
- Run a receipt search. The 7-day free trial includes 90-day discovery.
- Review the documents found and check their merchant, date, amount, and currency.
- Review available transaction matches and follow up on missing evidence.
Start with the right inbox
Receipts may go to a personal address, a work address, or the account used at checkout. An inbox you have not connected is outside the search.
If a purchase still lacks evidence, check whether the merchant sent the receipt to another address or made it available only in its customer portal.
What Terrapin does and does not do
Terrapin searches connected sources; it does not guarantee that every receipt exists or will be found. An order confirmation or payment notification may not contain the same details as an itemized receipt.
Review the original document before using it for bookkeeping or an expense claim.
FAQ
Does a Gmail search find every receipt?
No. Results depend on the connected account and the evidence available there. Missing results are a reason to investigate, not proof that a receipt never existed.
Does connecting my bank supply the receipts?
No. Banks provide transactions, not receipts. Transaction information helps put available receipt evidence in context.
What if the receipt is outside Gmail?
Check another supported source you use, or request a copy from the merchant.
See also: Match receipts to bank transactions.