A useful missing receipt check starts with recorded spend, not just a folder of documents. A full folder can still leave purchases unsupported.
Terrapin searches connected sources, matches available evidence, and shows what is still missing.
How it works
- Choose the period you need to review.
- Connect the supported sources containing the relevant evidence and transaction information.
- Search for documents and review available matches.
- Follow up on transactions that still lack evidence.
Start with the 7-day free trial, which includes 90-day discovery.
Investigate gaps in a useful order
Begin with transactions approaching an expense deadline or bookkeeping close. Confirm the merchant and purchase account, then check whether the receipt went to another inbox.
For each unresolved item, record what you checked and who needs to follow up. Request a merchant copy rather than treating a bank entry as a substitute receipt.
What “missing” means
Missing means supporting evidence has not been found or matched in the sources reviewed. It does not prove that no receipt exists.
Terrapin does not guarantee complete receipt recovery. Banks provide transactions, not receipts, and some purchases need follow-up outside connected sources.
FAQ
Does every unmatched transaction need a receipt?
Requirements depend on the transaction, your policy, and the applicable rules. Review the item with your accountant or expense approver.
Can Terrapin replace a lost receipt?
Terrapin searches for available evidence. It does not manufacture a replacement document.
What should I do after checking another source?
Review the new evidence against the transaction before treating the gap as resolved.
See also: Receipt coverage report.